Return policy

At Babeeni, we attempted to provide the most- friendly material for children's clothes. We want you to be satisfied with your purchase.

However, in case something isn’t right, we are happy to accept a return.

Below you’ll find everything you need to know about returning defective items. Take a moment to read through our policy and conditions

When the orders are delivered to your address, please kindly check all of the items as soon as possible. Any product with a quality defect can be returned within 2 weeks of receiving your original order. You need to contact us for proof of purchase (e,g: sending pictures of a faulty item). If we do not get any feedback about the defective items within 2 weeks, all items are presumed to be perfect.

For all defective items, we will apply solutions such as the below:

1. Discount:

- For all minor defects, we will offer a discount but will be less than 20%

- For all major defects, we offer two solutions, either replacing or refunding.

2.1. Replace:

- After receiving the returned products, we will double-check, re-make the products, and ship them back to you as quickly as possible.

- Replacements will be shipped to you at no cost to products and shipping costs.

2.2. Refund.

- Once we receive the item, we will process your credit immediately. Depending on your bank's processing time, it may take a few days to reflect on your account.

- Please kindly noted that you will receive your refund in the original form of payment. The original shipping charges are non-refundable

*Note: All returns will be valid up to 3 months from the issue date.

BABEENI