FAQS

1. What are your order policies?

To get all information about our order policies, please click here


2. How do I place an order?

To see guide how to place an order, please click here


3. What is minimum order?

The minimum order is 3 lots (Each lot = full sizes/design). You can mix designs. 

Example: Product code: BB98

ALL size of BB98: 6M, 9M, 12M, 18M, 2T, 3T, 4T, 5T

Lot of BB98 = 8 pieces


4. What is production time?

ALL available products on website are READY TO SHIP


5. How much is shipping cost?

 



 

Quantity (PCS)

Shipping cost (USD)

1-5

45

6-10

55

11-15

65

16-20

75

21-25

85

26-30

95

31-35

105

36-40

115

41-45

125

46-50

135

51-70

2.4/piece

71-100

2.2/piece

101-150

2.0/piece

151-200

1.8/piece

201-300

1.6/piece

301-400

1.55/piece

401-500

1.45/piece

501-700

1.40/piece

701-1000

1.35/piece

1000-1500

1.3/piece

>1500

1.2/piece


6. What is shipping time?                          



 

 Shipping by

Working days

UPS

3-5

Air

7-10

Sea

35-40

                                     

 

7. How can I make payment?

- If you pay by Online payment gateway - OnePAY, Bank transfer, Western Union or Moneygram, Please pay ALL the fee to make sure we receive the exact amount show in the invoice

Our account information

Note: All OUR BANK ACCOUNTS ARE IN VIET NAM ( WE HAVE NO OTHER ACCOUNTS IN OTHER COUNTRIES)

1. ONLINE PAYMENT CREDIT CARD 

     

 



OnePAY represents MasterCard to provide online payment solution. All normal international cards like VISA, MasterCard, JCB are all accepted.

 

2. BANK WIRE TRANSFER:






Pay in US Dollars

You can transfer to our company bank account as follows:

- Beneficiary name: BABEENI CO., LTD

- Account Number: 054 137 023 8679

- Swift code/urban code: BFTV VNVX

- Bank name: Bank for Foreign Trade of Vietnam

- Bank Address: 198 Tran Quang Khai, Hoan Kiem, Ha Noi, Viet Nam

- Beneficiary address: No 66 Viet Hung, Longbien, Hanoi 71000, Vietnam

 

Pay in GBP

- Beneficiary name: BABEENI Co., Ltd                                

- Account Number:  054 1350 223 822

- Swift code/urban code: BFTV VNVX

- Bank name: Bank for Foreign Trade of Vietnam

- Bank Address: 198 Tran Quang Khai, Hoan Kiem, Ha Noi, Viet Nam

- Beneficiary address: No 66 Viet Hung, Longbien, Hanoi 71000, Vietnam


- Beneficiary name: BABEENI VIETNAM COMPANY LIMITED

- Account Number: 0511100438679

- Swift code/urban code: MSCBVNVX

- Bank name: Military Bank Commercial Bank

- Bank Address: 21 Cat Linh Str, Dong Da Dist, Ha Noi city, Vietnam

- Beneficiary address: No 66 Viet Hung, Longbien, Hanoi 71000, Vietnam

 

3.    

(Please contact  us at customer@babeenioverstock.com)


Note: Payment through Western Union or Money Gram is only applied to order under $1000

  


Notice for the customer in USA: When you receive the shipment, you will have to pay about 7% - 10% for import tax and duties (this cost is depended on Each State policies)

Apply for order value over $800 (include products cost + shipping cost)


8. Can I use my own label/tag for dresses?

No, all our product used BABEENI label, if you want to make our own designs and label order pls visit this site http://babeeni.com


9. Can I use my own designs and how do I apply it?

Please visit the website http://babeeni.com or email us to customer@babeenioverstock.com


10. Do I need to pay for your products pictures without watermark?

Yes, to get picture without watermark, you need to pay $2 per picture. We sell 3 packs of photo without watermark:

* Pack 20: pay $20 for 10 pictures.

* Pack 50: pay $50 for 30 pictures.

* Pack 100: pay $100 for 70 pictures.


11. What is the price term?   

- FOB price, Hanoi (this price does not include shipping cost.)                                                               


12. Where I find your size guide?

- To see all our size guides, please click here


13. When I place order, do I have to pay any import taxes, duties or any other charges?

It depends on your government policy.

In our experience: in   USA ( depend on your state policy) you may need to pay 7- 10% as imported taxes/duties when you receive the shipment


14. How are these clothes packed?

Our products are packed in 3 steps:

Step 1: After being ironed, each item will be folded and put individually into a plastic bag.

Step 2: We put all into a five-layer carton box sized 50 x 50 x 50 cm. This kind of carton sized box can contain about 150 normal dresses or sets (depending on the size of each product)

Step 3: After putting all the items into the box, we cover it with plastic and put the stamp of the sender and receiver's addresses on.


15. How are products shipped?

Depending on each order, we will suggest you how to ship products.

For example:

* An order of 50-200 kg should be shipped by UPS.

An order of more than 200 kg should be shipped by air.

For further information, please don't hesitate to contact us throughout the process of placing an order.


16. What is your capacity?

- Handmade smocked clothes: over 600,000 pieces or sets/year

- Handmade smocked accessories: 200,000 pieces or sets/year


17. How long have you manufactured and exported children clothing?

We have been manufacturing and exporting children clothing since 2007.


18. Where is your location on the Google map?

Please follow the below direction to our office

Thanks for visiting us.